Personalised NDIS Personal Care, Delivered with respect
Compassionate Daily Support Designed Around Your Needs, Routine And Goals
Our experienced support workers provide respectful, non-judgemental personal care to support you or your loved one with everyday routines. We understand that personal care is deeply personal, that’s why we take the time to listen, understand your preferences, and support you in a way that feels comfortable and empowering.
All services are delivered in your own home or supported accommodation, ensuring you feel safe, respected, and in control at all times.
We work closely with you, your family, carers, and allied health professionals to align our support with your NDIS plan and personal goals because your care should fit your life, not the other way around.
We provide support with:
- Bathing and showering
- Dressing
- Eating and feeding
Non-judgemental supports
We are incredibly happy and have no complaints. What we appreciate most is the non-judgmental support provided by Sterling Care Australia. Ruby Harris has truly been a lifesaver for our family.
Olivia White, mum to twins
Hobart, Tasmania
Our Top Self-Care Services
Our goal is to support you in eating well, sleeping soundly, and looking and feeling your best.
Help with dressing
We assist you in getting dressed, helping you feel comfortable and prepared for whatever lies ahead—whether it's a busy day or a peaceful evening.
Help with bathing
We provide personal hygiene support, ranging from basic assistance to complex care. Our staff are fully trained in safe and effective support techniques, including hoisting, to ensure your comfort and well-being.
Help with meals
From meal preparation and clean-up to feeding assistance, our goal is to make mealtime a pleasant experience. We take the time to understand and adhere to your dietary requirements, ensuring your needs are met with care and consideration.
Get In Touch Today
Find out how we can help you achieve a fulfilling and vibrant life.
Reach out to usOur Principles
Our principles shape our approach, ensuring we meet your needs, provide dependable support, and prioritize your safety and well-being.
Listening to you
Keeping you safe
Improve your well being
Being reliable
We Asked For Our Client’s Opinion
Enjoy having company
I truly appreciate my service coordinator and my amazing team. I love how much everyone adores my dog, Amber, and how they take her for walks. Having another person in the house makes a wonderful difference.
Chloe Mitchell
Victoria
Have A Question About Our Personal Care Services?
These are some of the common questions we receive. Since each person has unique needs, we encourage you to reach out with your inquiries.
Ask a question
Do I need an NDIS Plan?
Most of our clients are NDIS participants with an approved plan and funding to support their goals. Personal care services may be covered under various NDIS funding categories, such as:
- Assistance with self-care activities
- Assistance in supported independent living
- Development of daily living and life skills.
What types of support do you offer?
The level of support we provide is tailored to your individual goals as a participant. We can offer basic care to support your independence, or more complex care provided by our registered nurses, based on your approved management plan. This includes specialized assistance, such as peg-feeding or support for behavioral needs. Our initial consultation and planning process ensures we thoroughly understand and address your specific requirements.
Are you a NDIS provider?
Yes, Sterling Care Australia is NDIS provider with robust systems and processes in place to ensure participants and carers receive safe, high-quality support.
How frequently will my support worker be changed?
We understand the importance of continuity, especially when it comes to personal care. We strive to provide consistent support workers, and if a change is necessary, we will give you as much advance notice as possible. Many of our support workers have built lasting relationships with clients over several years.
We are providing services across Victoria
Sterling Care Australia proudly delivers personalised NDIS services directly within local communities, operating from multiple locations that are strategically positioned across regional cities and Melbourne suburbs. This network allows us to stay closely connected with the individuals and families we support, ensuring timely, accessible, and community-based assistance.
Even if your specific suburb isn’t listed among our office locations, we encourage you to get in touch. Our dedicated team offers flexible and fully mobile services, allowing us to meet participants wherever they are whether in their homes, local community spaces, or other preferred environments. Our goal is to ensure that distance or location is never a barrier to receiving high-quality, person-centred support.
Reach out to us